Stanley Steemer

As the carpet dries, these bubbles or ripples should start to lay flat again. Once it is dry they should be virtually unnoticeable. This is usually a sign that the carpet was in need of re-stretching prior to the carpet cleaning. If these ripples do not go away after it is completely dry, please contact Stanley Steemer at 1-800-STEEMER (1-800-783-3637) as soon as possible.

We cannot guarantee that we will remove all carpet spots or stains. There are substances that can permanently discolor the carpet fibers. The age of the carpet and the type of carpet fibers also plays a factor in this. The technician will try to determine if this is the case prior to cleaning but they are not always able to determine this before trying to remove the spots.

On average, it will take approximately 5 to 10 minutes per room. This time can vary greatly depending on the amount of furniture to be moved, how soiled the carpet is, and any necessary spot removal treatments. Learn more about carpet cleaning.

This issue arises when residues linger in the carpet, drawing in dirt. Typically, it stems from incomplete rinsing of soap used in cleaning. Our tailored solution and meticulous hot water extraction method ensure minimal residue remains, preventing dirt attraction.

Our technicians are trained to assist with moving various furniture items. However, some larger or delicate pieces such as pianos, electronics, china cabinets, beds, large dressers/hutch etc. may not be included. They will do their best to accommodate your specific needs. For more details, feel free to discuss your requirements during your cleaning appointment.

A light vacuuming in the traffic areas is recommended but not required. The equipment is vacuuming the entire time we are cleaning.

The method we use for carpet cleaning is hot water extraction, commonly referred to as steam cleaning. Stanley Steemer’s exclusive hot water extraction method removes the toughest, deepest dirt safely and gently. Hot, soft water and a specially formulated cleaning solution are injected deep within the carpet fibers. Then, a powerful suction extracts deep-down dirt, allergens, cleaning solution and 95% of the moisture. It’s the cleaning method most recommended by carpet manufacturers. Learn more about our carpet cleaning method.

Typically, an area is a room that is up to 300 square feet (that is 15 x 20). Living room/dining room combos are considered two areas. Any area over 300 square feet but less than 600 square feet is priced as two areas. Non-standard areas (baths, halls, landings, walk-in-closets, etc.) are priced separately from the standard areas, usually at a lesser price. Please know that these room sizes may vary by location.

You can find carpet cleaning services near you on our website in the upper right hand corner. Or, give Stanley Steemer a call at 1-800-STEEMER (1-800-783-3637) and our customer service team will assist you.

Although most spots that are removed from carpet do not reappear, some substances in carpet backing may wick to the surface after cleaning. If this happens, please contact Stanley Steemer at 1-800-STEEMER (1-800-783-3637) as soon as possible.

We are happy to work with you to correct any situation that may arise. In some cases this can mean spot cleaning specific areas of concern or even completely re-cleaning the area in question. In the end, we’re not satisfied until you are. Please contact Stanley Steemer at 1-800-STEEMER (1-800-783-3637) if you have any concerns.

When comparing carpet cleaning prices, make sure you ask a lot of questions and please keep a few things in mind. Our price includes treating for spots, moving basic pieces of furniture, and a 10-day satisfaction policy. There are no hidden fees or additional charges. Also, we never sub-contract, so our technicians are always background checked, drug tested and properly trained Stanley Steemer employees. This is what allows us to stand behind all of our work. Explore our residential online quote tool.

We often receive questions about steam cleaning carpet. At Stanley Steemer we do not steam clean carpet. We use a process called hot water extraction to clean carpet, which is often referred to as steam cleaning because of the steam you see as we clean. We use our patented carpet cleaning machines to deep clean. These machines pump hot water into your carpet to release any dirt deep within the fibers, then extract the water and remove the dirt. The powerful suction removes a significant amount of water so your carpet will dry within hours.  Learn more about our hot water extraction method.

We cannot guarantee carpet cleaning will get rid of all the fleas. We usually recommend that the customer kill the adult fleas first by whichever method they prefer. This is something that a professional exterminator might be able to help with. Please keep in mind that the carpet is not the only place fleas will lay eggs and you might want to consider having your upholstery treated and cleaned as well as any area rugs or pet beds.

The time it takes for your carpet to dry fully depends on factors like humidity, temperature, and airflow. Typically, it ranges from 8-24 hours considering these variables. To expedite drying, utilize fans in the cleaned rooms and adjust your air conditioning or heating system accordingly based on the season. Keep the protective blocks under furniture legs and any paper beneath upholstered items until both the carpet and furniture are completely dry to prevent potential color transfer. While you can walk on your carpet right after cleaning, refrain from wearing outdoor shoes to avoid re-soiling. We recommend clean rubber-soled shoes for this purpose. Exercise caution when transitioning from damp carpeted areas to non-carpeted ones to prevent slipping accidents.

If you need to quickly clean a spill or spot from your carpet you can find homemade carpet cleaning solutions on our Carpet Stain Remover Guide.However, the best carpet cleaning solution is to call the carpet cleaning experts at 1-800-STEEMER. With more than seven decades of experience in carpet care, Stanley Steemer is well positioned to provide you with the best carpet cleaning service available.

As the final step in your thoroughly cleaned carpet, our specifically formulated protector is professionally applied. These products shield your carpet from dry dirt, water, and oil-based spills by enveloping each fiber in a protective coating. This added layer grants you extra time to address spills and spots before they penetrate the fibers, ensuring your carpet maintains its pristine appearance between professional cleanings. Additionally, it simplifies vacuuming and spot cleaning tasks.

Stanley Steemer Odor Out Plus uses a natural bacterial enzyme action to digest organic odor sources such as vomit, feces, urine, milk, blood, etc. This product removes organic odors that it contacts. It also uses a neutralizer to give immediate relief from any odors while the enzyme is working. The key to complete removal of an odor is that this product must reach all contaminated surfaces. If the odor causing source has penetrated the backing and possibly the padding we cannot guarantee complete removal of the odor.

A dry soil protector comes on most carpet from the manufacturers. This is a wear dated product and is removed over time with every day traffic. Carpet manufacturers recommend that you have this protector reapplied about once a year, and perhaps more often on heavy traffic areas.

The exact price varies across locations and HVAC systems, but be cautious of companies offering low prices, as they often fail to provide a thorough cleaning. According to the National Air Duct Cleaners Association (NADCA), incomplete cleaning can lead to recontamination of the entire system. Our air duct services use truck-mounted vacuums and clean all accessible components of your HVAC system according to NADCA standards. Learn more about air duct cleaning costs.